Keener Twp. EMS

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An ambulance will arrive with trained personnel who will assess the situation and the patient.

Part of their assessment will include obtaining vital signs, completing a physical exam, as well as evaluating for injuries and illnesses. 

The ambulance crew will ask questions about the patient’s medical history, allergies and medications.  

Having a list of the patient’s current medications, allergies, medical conditions and names of the patient’s doctors before hand is a great help.

The ambulance crew will ask which emergency room the patient would like to be transported to. 

The ambulance will only be able to transport patients to a hospital with a receiving emergency room. 

See the list below of hospitals Keener Township Ambulance transports patients to. 

The ambulance crew may recommend the patient be transported to a different facility in situations where the patient requires emergency services not offered at the hospital of their choice (example: a patient having a heart attack we may recommend the patient go to a hospital capable of caring for cardiac patients; or a patient injured after a traumatic event, we may recommend the patient go to a hospital capable of caring for trauma patient’s). 

Ultimately the decision of where the patient is transported to, is up to the patient.

The crew may ask that a waiver be signed if they recommend transport to a specialized facility and the patient desires to be transported elsewhere. 

In this case the patient may require transfer from the facility of their choice to a specialized facility potentially delaying definitive care. 

We want our patients to be well and satisfied with the services we provide them.

After an ambulance from Keener Township Ambulance Service assists you, the director of Keener Township Ambulance Service routinely contacts patients. 

This varies depending on the contact information provided at the time of service.

You may be called or e-mailed to assure you are well. 

You may also be offered a patient satisfaction survey to tell us about your experience with Keener Township Ambulance Service. 

In the event you are not contacted, all patients (or their families/guardian or facility staff) are welcome to complete the survey by going to our website at keenertownship.com/ambulance-service.

The staff and administration of Keener Township Ambulance Service prides itself in delivering excellent patient care to every patient. 

We welcome you to contact us if we can ever be of assistance to you.

Keener Twp. Ambulance Service will proudly transport patients who require treatment at an emergency room to the following hospitals:

• Franciscan Health ER Rensselaer
• Franciscan Health ER Crown Point
• Methodist SouthLake ER Merrillville
• Porter Regional ER Valparaiso
• Riverside ER Kankakee
• St. Mary ER Hobart

There are situations where our trained providers may recommend transport to a certain hospital based on that hospital’s specialty depending on the patient’s situation.  

For example: assuring a trauma patient is transported to a hospital capable of rendering trauma services; or a heart attack patient is transported to a hospital capable of managing cardiac patient’s) so there is no delay in the patient receiving specialized treatment when needed. 

Ultimately, the patient is the deciding factor in the hospital we transport to.  

If a patient has no preferred facility EMS will transport the patient to the closest appropriate emergency room.